Shipping & Returns

Shipping Policy

Please allow for up to 3-5 days for order processing .  You will receive an email notification when your order ships.  

USPS Standard Rate – This is our super saver shipping option that is shipped completely through the United States Postal Service.  It can take up to 6 business days to deliver and *does include customer tracking number. PO boxes accepted.

Return & Exchange Policy

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, you will have 24 hour to notify please contact us at  info@veronicsabtq.com with details of the product and the defect. 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

*Lay Away Disponible!

contamos con un plan de lay-away desde 30 días hasta 3 meses, con un deposito del 50% y abonos cada 30 días.* Tiempo de lay-away varía por el precio total.

Registro de Vestidos,

no solo registramos los vestidos para temporada de Prom, lo hacemos durante todo el año, boda, fiesta de navidad, quince, etc. Esto nos permite hacer un registro interno, para así no vender nada igual para la misma actividad. **

HORARIO

MARTES a SABADO

10:30 am - 5:00 pm

787 854 7281

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*Lay Away, cantidad de tiempo se otorga depende del balance total adeudado. ** Registro , cliente es responsable de avisar la actividad. Prom siempre se registran los trajes por pueblo y escuela.***Domingo, para temporada de prom siempre llame antes para confirmar.

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